Terms & Conditions
By Using Our Site You Accept These Terms and Conditions
Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website https://www.macbrookgas.co.uk/ . It is recommended that you save or print a copy of these Terms and Conditions for your future reference.
These Terms and Conditions were last updated on 06 th November 2025. Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.
The following document[s] also [applies] OR [apply] to your use of Our Site:
- Our Privacy Policy, available here. This is also referred to below in Parts 3 and 16.
- Our Cookie Policy, available here. This is also referred to below in Part 16.
- Our Acceptable Usage Policy, available here. This is also referred to below in Parts 3 and 15.
We do not sell goods, services, or digital content through Our Site. No part of Our Site constitutes a contractual offer capable of acceptance. The details of the services and digital content provided on Our Site are provided for general information purposes only.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Contact Tools” means any online communications facility that We make available on Our Site enabling you to contact Us including, but not limited to, contact forms and live chat; "Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer or other device that appears on, or forms part of, Our Site; and “We/Us/Our” Means Macbrook Gas.
2. Information About Us
2.1 Our Site is operated by Macbrook Gas.. We are a limited company registered in England and Wales under company number 10101089. Our registered address is Unit 8 Focus Business Point Bunns Bank Road NR17 1GY and Our main trading address is Unit 8 Focus Business Point NR17 1GY
MACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 2
2.2 Our VAT number is 252103846
2.3 We are regulated by OFGEM
2.4 We are a member of GAS SAFE / MCS / APHC / ICO / BAB / IAA /QUALITYMARK / TRUSTMARK
2.5 We are not an investment company.
2.6 Please note that Our company is currently being wound up.
3. How to Contact Us and Your Use of Our Contact Tools
3.1 To contact Us by email, please email Us at enquires@macbrookgas.co.uk or
to contact Us by telephone, please call Us on 01953888222.
3.2 We provide the following Contact Tools for you to contact Us:
As above
3.3 When using Our Contact Tools or contacting Us by any other means, Our Acceptable Usage Policy, available here.
3.4 We may monitor any and all communications made using Our Contact Tools.
3.5 Any personal information sent to Us, whether via Our Contact Tools or otherwise (including, but not limited to, your name and contact details) will be collected, used, and held in accordance with your rights and Our obligations under data protection law, as set out in Our Privacy Policy, available here.
4. Access to Our Site
4.1 Access to Our Site is free of charge.
4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.
4.3 Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.
5. Changes to Our Site
We may alter and update Our Site (or any part of it) at any time changes in Government legislation / OFGEM Guidance. If We make any alterations to Our Site (or any part of it), We will try to give you reasonable notice of the alterations.
6. Changes to these Terms and Conditions
6.1 We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes
MACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 3 have been implemented. You are therefore advised to check this page every
time you use Our Site.
6.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.
7. International Users
Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.
8. How You May Use Our Site and Content (Intellectual Property Rights)
8.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
8.2 You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
8.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only.
8.4 You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
8.5 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
8.6 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
9. No Scraping, Text or Data Mining
9.1 You may not in any way undertake, enable, permit, authorise, or facilitate any form of web scraping or text or data mining on or with respect to any part of Our Site.
9.2 You may not use any part of Our Site or any data, Content, or information included on Our Site, for the purposes of developing or training AI models or systems.
9.3 The prohibition set out in this Part 9 covers all purposes for which such activities may be carried out including, but not limited to, the development or training of AI models or systems. This includes, but is not limited to, the use of:
a) Any bot, robot, scraper, spider, or other automated system, software, algorithm, code, process, tool, or methodology used to access, obtain, copy, or republish any data, Content, or information included on Our Site; and MACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 4
b) Any automated techniques designed to analyse digital text or data in order to generate information or to develop or train AI models or systems.
9.4 Parts 9.1 to 9.3 shall apply to the fullest extent permissible by law.
10. Links to Our Site
10.1 may only link to the homepage of Our Site, https://www.macbrookgas.co.uk/terms-and-conditions. Linking to other pages on Our Site requires our express written permission.
10.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
10.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
10.4 Your link should not use any logos or trade marks displayed on Our Site without Our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
10.5 You must not frame or embed Our Site on another website without Our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
10.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.
11. Links to Other Sites
11.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
11.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.
12. Disclaimers
12.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be obtained before taking any action relating to government funded schemes / installations
12.2 To the extent permitted by law, We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
12.3 If you are a business user, We exclude all implied representations, warranties,
MACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 5 conditions, and other terms that may apply to Our Site and Content.
12.4 As set out above, no part of Our Site is intended to constitute a contractual offer capable of acceptance. We do not sell goods, services, or digital content through Our Site. The details of goods and services and digital content provided on Our Site are provided for general information purposes only.
12.5 We make every reasonable effort to ensure that all representations and descriptions of goods and services and digital content shown on Our Site correspond to the actual goods and services and digital content available.Minor variations may occur as follows:
a) There may be minor differences between goods pictured on Our Site and the actual goods available. Images of goods are for illustrative purposes only. There may be slight differences in colours due to the differences between the displays of different devices used to view Our Site.
b) There may also be differences between goods described on Our Site and the actual goods where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the goods.
c) There may be minor differences between services described on Our Site and the actual services that will be provided to you. The exact nature of Our services may vary depending upon your individual requirements and circumstances
d) There may be differences between services described on Our Site and the actual services where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the services
e) There may be differences between digital content described on Our Site and the actual digital content where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the digital content. Digital content may also be updated from time to time. If this occurs, the updated digital content will continue to match any description provided before it was purchased. For further information on variation and changes to digital content and your related rights, please refer to Our Terms & Conditions.
13. Our Liability
13.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
13.2 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
13.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. MACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 6
13.4 Our Site is intended for non-commercial use only. If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.
13.5 Subject to Part 13.6, and you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We wil either compensate you or repair the damage.
13.6 Note that the right to compensation or repair in Part 13.5 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.
14. Viruses, Malware, and Security
14.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the
case.
14.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
14.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
14.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database
connected to Our Site.
14.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
14.6 By breaching the provisions of Parts 14.3 to 14.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
15. Acceptable Usage of Our Site
15.1 In addition to these Terms and Conditions, Our Acceptable Usage Policy, available here, also applies to your use of Our Site, and particularly your use of Our Contact Tools as explained in Part 3.
15.2 You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind. MACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 7
15.3 If you fail to comply with the provisions of this Part 15 you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
a) Suspend or terminate your right to use Our Site;
b) Issue you with a written warning;
c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
d) Take further legal action against you, as appropriate;
e) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
f) Any other actions which We deem reasonably appropriate (and lawful).
15.4 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 15.3) in response
to your breach.
16. How We Use Your Personal Information
We will only use your personal information as set out in Our Privacy Policy, available here. and Our Cookie Policy, available here.
17. Communications from Us
17.1 If We have your contact details, We may send you important notices by email
from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.
17.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to two weeks for your request to take effect and you may continue to receive emails during that time.
17.3 For questions or complaints about communications from Us, please contact Us using the details above in Part 3.
18. Law and Jurisdiction
18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed i accordance with, English law.
18.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 18.1 takes away from or reduces your legal rights as a consumer.
18.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
18.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to theMACBROOKGAS - Website Terms and Conditions / Inc Contact Us Facility 8 relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Attribution
These Terms and Conditions have been created using a document template from www.simply-docs.co.uk .